Soldi / Support
Help with the ledger and reports
Soldi is Bottega’s accounting product. It’s built on a double-entry ledger, with an audit trail from each transaction through to the reports.
What it does
Posted documents go through the ledger, and corrections are made with reversing entries so history is never silently changed. Bank feeds, imports, invoices, expenses and reconciliation all feed into the reports.
For a posting or report question, include the company, reporting period, document reference and the report basis you were using. Don’t send bank credentials or full payment card details to support.
Getting help
For help with Soldi, start with the workspace administrator who manages your organization’s access. They can check your membership, role and the affected workspace before passing the issue on.
When you contact DWMM Holdings, include the product name, a short description of what happened, and any steps to reproduce it that don’t involve sensitive data. Don’t send passwords, payment card information or other sensitive information by email.