Support
Common questions about Avidex, and an email address for anything they don’t cover.
Frequently asked
Common questions.
What state is Avidex in?
In development. Being worked on now. This site describes what exists today, not what's planned.
Can I use Avidex today?
Not yet. It isn't published, and there's nothing to download or install. The build exists, but it isn’t distributed. If you want to be one of the first to run it, or you have a use case that could shape it, send an email.
Do I need a separate account for each product?
No. The suite shares one organization and one member record. Access to each product is a flag on a member you already have.
Where is the data stored?
In the shared Firebase project behind the suite, under the organization that owns it, subject to the permissions your administrator sets.
How do I get in touch?
Email dmoore@dwmmholdings.com with the product name and a short description of what you need. Please don't send credentials, payment card details, or other sensitive information by email.
Contact
Write to a person.
Include the product name, a short description of what happened, and steps to reproduce it if you have them (minus anything sensitive). Don’t email passwords, payment card details, or other sensitive data.
Next
Bring Avidex into your company
Ask about onboarding your organization, moving existing records over, or a demo.