Support
Questions about Ciclo, answered — and a real address when the answer is not here.
Frequently asked
The questions that come up.
What state is Ciclo in?
In development. Under active work right now. This site describes what exists today rather than what is planned.
Can I use Ciclo today?
Not yet. It is not published, and there is nothing to download or install. The build exists and is described here honestly, but it is not distributed. If you want to be among the first to run it, or you have a use that would shape it, write and say so.
Do I need a separate account for each product?
No. The suite shares one organisation and one member record. Access to an individual product is a capability flag on a member you already have.
Where is the data held?
In the shared Firebase project behind the suite, under the organisation that owns it, subject to the permissions your administrator sets.
How do I get in touch?
Email dmoore@dwmmholdings.com with the product name and a concise description of what you need. Please do not send credentials, payment-card details or other sensitive information by email.
Contact
Write to a person.
Include the product name and a concise description of what happened, with any non-sensitive steps to reproduce it. Do not send passwords, payment-card information or other sensitive data by email.
Next
Bring Ciclo into your company
Ask about onboarding an organisation, migrating existing records, or a demonstration.